Privacy Policy

Effective Date: September 17, 2026

Cardinal Flooring & Cabinets (“Cardinal,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit www.stlouisflooring.com, request an estimate, contact us, or otherwise use our services.

Information We Collect

We may collect information that you voluntarily provide, including:

• Name
• Email address
• Telephone number
• Property or project address
• Information about your flooring, cabinet, remodeling, or construction project
• Photographs, measurements, plans, or other information you provide
• Messages and communications sent through our website, email, telephone, or text message

We may also automatically collect limited technical information when you visit our website, including:

• Internet Protocol (IP) address
• Browser and device type
• Operating system
• Pages visited
• Referring website
• Approximate geographic location
• Date, time, and duration of visits
• Actions taken on our website

How We Use Your Information

We may use collected information to:

• Respond to questions and estimate requests
• Contact you about your project
• Schedule consultations, measurements, or appointments
• Prepare proposals and provide requested services
• Process and manage customer projects
• Improve our website, advertising, and customer service
• Measure the effectiveness of our marketing
• Maintain business and accounting records
• Detect fraud, misuse, or security problems
• Comply with legal and regulatory obligations

Telephone Calls and Text Messages

If you provide your telephone number, we may call or text you regarding your inquiry, estimate, appointment, or project.

Consent to receive text messages is not a condition of purchasing goods or services. Message and data rates may apply. Message frequency will depend on your interaction with us. You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact us using the information below.

Mobile telephone numbers and text-message consent information will not be sold, rented, or shared with third parties for their own marketing purposes. We may share information with service providers only when necessary to deliver communications or operate our business.

Cookies and Similar Technologies

Our website may use cookies, tracking pixels, and similar technologies. These technologies help the website function properly, remember preferences, understand how visitors use the website, and measure advertising performance.

You can control or delete cookies through your browser settings. Disabling cookies may affect certain website features.

Google Analytics and Google Ads

We use Google Analytics and may use Google Ads or related Google advertising services. These services may use cookies and similar identifiers to collect information about website visits, interactions, devices, and advertising activity.

We use this information to understand website traffic, measure advertising results, improve our website, and show relevant advertisements. Google may process this information according to its own privacy policies.

You can learn more about how Google uses information from websites at:

https://policies.google.com/technologies/partner-sites

You can manage Google advertising preferences at:

https://adssettings.google.com

You may also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on:

https://tools.google.com/dlpage/gaoptout

How We Share Information

We do not sell or rent your personal information.

We may share information with trusted service providers that help us operate our business, such as:

• Website hosting and maintenance providers
• Email and communication providers
• Analytics and advertising providers
• Scheduling and customer-management services
• Payment processors
• Accounting, insurance, and professional advisers
• Installers, subcontractors, suppliers, or project partners when needed to provide requested services

These parties are permitted to use information only as reasonably necessary to perform services for us or complete your project.

We may also disclose information when required by law, legal process, court order, or government request, or when reasonably necessary to protect our business, customers, property, or legal rights.

Data Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, complete projects, maintain business and warranty records, meet legal or accounting requirements, resolve disputes, and enforce agreements.

Data Security

We use reasonable administrative and technical measures to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Please do not submit Social Security numbers, banking credentials, medical information, or other highly sensitive information through our website forms.

Your Choices and Rights

You may contact us to:

• Ask what personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of information, subject to applicable legal and business-record requirements
• Opt out of promotional communications
• Ask questions about how your information is used

We may need to verify your identity before completing certain requests.

Third-Party Websites

Our website may contain links to websites operated by other companies. We are not responsible for the privacy practices, content, or security of third-party websites. You should review the privacy policy of any website you visit.

Children’s Privacy

Our website and services are intended for adults seeking flooring, cabinet, or remodeling services. We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Your continued use of the website after an update indicates your acknowledgment of the revised policy.

Contact Us

For questions or requests concerning this Privacy Policy, contact: